Gallery and Ordering Photo FAQ
Congrats on your most recent session! We know you’re excited to see the photos. Most photoshoots are ready within 3-5 weeks. For advanced and larger events/weddings we allow more time to get them completed.
Here are the steps we take to make sure your order is perfect! We do an initial edit of the photos. Once you select the photos you want to order, we’ll do our touch ups at that time. Our retouching is done to make you look natural and flawless. You may begin ordering your prints, canvas options, and albums at this time. If there is anything specific you would like done additionally to your photos, please let us know. (For example cropping, black and white, sepia toned).
Your gallery will include the following:
- 6 months to view your event/wedding/portrait session
- 15 day complementary coupon to save on your order (if you do not have one – email me!)
- 30 days to order prints
- After 30 days if you would like to purchase any prints over 8×10 or larger you may do via e-mail or by phone. Wallets, 4×6, 5×7 , and 8×10 are not available to order after the 30 day period.
Print orders after 6 months require a $30.00 archival fee in order to recover images from our servers.
DVD AND CD ORDERING
Within 30 days of your gallery going live you will have the opportunity to purchase your CD/DVD + custom case and image license. Our image license is only valid for professional printing labs such as mpix.com. We do not allow printing at one hour labs. For more information, please visit our copyright & image license page.
Our schedule for CD/DVD orders are placed on the last Friday of every month. Please place your order 2 weeks before the last friday of each month to be included in that order batch.
Since we do custom work on the photo cases we need the time to design and order them. After your 30 day gallery preview is completed your order will be fulfilled on the next available ordering date. You can place your order at any time. Your order must be in 2 weeks before the next order date to be fulfilled. Image licensing is currently $350.00 + tax and includes the following:
- Custom designed Lightscribed or printed CD/DVD
- Customized designed CD/DVD case
- Special print pricing if you order from www.mdpstore.com
- Shipping to US (expedited shipping $10.00-15.00)
- Download of your images from your gallery available 1 week after you purchase your disc.
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